Enterprise Solutions – SAP
SAYSOFT works with mid-market companies that have different needs from global MNCs - needs such as predictable costs, flexibility, business agility and a rapid return on investment.
SAP ERP: Enterprise Resource Planning
SAP ERP is integrated business process automation software that covers end-to-end business functions of the organization. It makes business processes efficient and enables total control over their execution. The organizational process cycles such quotation-to-cash, requisition-to-pay, Forecast-to-Stock are covered spanning the business functions such as sales & distribution, materials & procurement, finance & controlling, manufacturing, projects, human resources, etc.The key business benefits SAP ERP provides are:
- Enable decision making with consolidated and relevant data (sense, learn, and respond).
- Provide consistent data across entities.
- Obtain broad visibility of production status.
- Ensure faster closing, get information to management daily.
- Ensure flexible response to demand changes in manufacturing and supply chain.
- Distribute new plans to supply chain network.
- Speed up cash-to-cash cycle.
- Move toward real-time "sense and respond" capability.
- Enable collaboration.
- Move toward standard business processes.
- Cooperate with external partners.
- Easily manage mergers, acquisitions, and divestitures.
AP HCM solution covers complete employee life-cycles management and payroll processing and integrate seamlessly with SAP ERP solution.
- Recruitment and Appraisal
- HR Planning
- Succession planning
- Performance Appraisal
- Training and Development
- Time Management
- Payroll
- Training and Event Management
- Employee Self Service
- Manager's Self Services
- Travel Management
- SAP CRM enables you to get a 3600 view of customers. You can engage customers with personalized, differentiated experiences across all channels, using SAP CRM tap into complete, real-time customer insights including social media sentiment. Improve your sales, service, and marketing effectiveness. And take advantage of in-memory analytics, predictive capabilities, mobile, and more.
- Customer relationship Management solution addresses all customer facing business process including marketing, sales and customer service. SAP CRM is totally integrated with SAP ERP solution and ensures that the CRM functions are not provided in silo but total view of customer including financials, order fulfilment information, and quality of deliverables.
- SAP SRM helps businesses to manage contract spending and enforce compliance with procurement guidelines. With our supplier relationship management software, you can automate, simplify, and accelerate your business' procure-to-pay processes for goods and services.
- Reduce procurement costs by closing the loop from source to pay.
- Streamline the purchase of goods and services.
- Automate operational processes to reduce purchasing errors, eliminate manual tasks, and avoid maverick buying.
- Build collaborative supplier relationships and integrate suppliers into your procurement processes.
- Accelerate procurement order and invoicing cycle times.
- Using SAP SCM solution, you can effectively manage the entire supply chain to meet and exceed customer expectations.
- Transform your linear supply chain into a responsive supply network, and quickly adapt to ever-changing markets. Our supply chain management software can help you synchronise your planning, distribution, transportation and logistics - for an 'always on' 24/7 operation.
- SAP Supply Chain Management (SAP SCM) can also help you maintain your relationships with suppliers, customers and contract manufacturers - facilitating your connections and collaboration around the globe.
SAP EP help your business work better and faster with integrated, role-based enterprise portal software by Reduce IT costs through fast, affordable integration of SAP and non-SAP resources. It provide direct access to role-specific business processes and information and supports a single, comprehensive view of business data.
- SAP Enterprise Portal is built on SAP Netweaver, the integration and application platform that unifies and aligns people, information, and processes across enterprise and technology boundaries.
- Enable improved decisions/management.
- Provides consistent and accurate data across systems.
- It gives a single source for integrated data.
- Provides Self-Service - An intuitive tool and personalized experience.
Implementation Services
SAYSOFT deploys a well defined process framework called “ProMan” that ensures management of complete implementation cycle from “Project Kick-off to Closure”. The ProMan encompasses project planning, monitoring, and control activities supported by methodology, tools and techniques to accommodate the following:- End-to-End implementation of Enterprises solutions.
- Rollout of solutions to a subsidiary with similar processes.
- Customization and enhancement of the product functionality to meet customer requirements.
- Automation of the business processes that are not covered by the product.
For all the projects involving SAP solutions use ASAP methodology recommended by SAP and delivered by the team consisting of skilled and experienced functional, technical, and BASIS consultants. Our functional consultants come with a good the business experience thereby having good in site to business processes. The ProMan project management framework supported by Accelerated SAP methodology and tools enable us to implement SAP solutions cost effectively. Since 1997 SAYSOFT has established a profound reputation with our customers for delivering high-quality, on-time, on-budget implementation engagements.
SAYSOFT employs industry Best Practices and implementation templates certified by SAP to achieve a rapid implementation without sacrificing quality and results. Typical implementation engagement covers the following:
- Develop Implementation Project Plan and monitor the execution.
- Configure, set up and test the underlying technical infrastructure.
- Define, design, map and configure business processes.
- Customize business processes if needed.
- Perform Change Management through effective Knowledge Transfer and end user eucation programs.
- Successful 'Go Live' and support.
- Period and Financial closing support.
Application Management Services
Break-fix and continuous improvement For your business, the SAP system is the "glue" that holds the various functions of your organization together and is pivotal in realizing your growth plans. Therefore it is important to ensure the smooth running of SAP system with adequate assistance to the users to use the system and the continuous improvement.SAYSOFT has been providing "SAP ERP Application Management Services" to several customers and has evolved a framework-UNICARE; that provides continuous improvement and sustenance to SAP system. SAYSOFT SAP Support is designed not just to keep the business going but also to keep the business growing.
The Application Management is provided through flexible delivery models that are adopted to specific customer requirements in terms of timing, work calendar, etc. The delivery model can be:
- On site: All the consultant are located at customer premises
- Right-site: Some key consultants shall be at customer premises where as other would be at SAYSOFT service delivery center.
- Remote (dedicated): The AMS consultants shall be located at SAYSOFT service delivery center.
- Remote (Shared): AMS team will be a shared with 2 or more consultants, thereby optimizing the cost of support.
Functional Support
All Functional support activities (except new requirements) shall be carried out under the scope of SAYSOFT Service, some of which are mentioned as under:- Fault finding in transaction
- Detailing procedures and paths
- Post issues to SAP, and rectify the problems accordingly
- Changes required in SPRO for bug fixing only.
- Changes in the system arising out of the union / state budget presentations
Development Support
All ABAP/WebDynPro and other technical activities (except new developments) shall be carried out under the scope of SAYSOFT Service, some of which are mentioned as under:- Run time errors in programs.
- Apply changes to standard SAP programs to resolve errors.
- Check on ABAP dumps
- All other relevant ABAP activities required for the smooth functioning of the SAP systems.
The execution time of the programs would also be documented by SAYSOFT AMS Team.
BASIS Support
SAYSOFT SAP Application Management Team shall provide you total administration of your SAP implementation - from installation and integration, upgrades to Operation Support. SAYSOFT has permanent access to SAP internal workflow systems as well as to SAP's notes databases. SAYSOFT Basis teams are trained and certified by SAP as SAP Technical Consultants. This technical SAP knowledge on top of the platform expertise (operating system, and network) allows faster problem isolation and resolution through a better understanding of interactions between the layers.The Basis Service is provided under the following areas :
- Daily/Routine tasks
- Predictable tasks
- Performance monitoring/tuning
- Hot packs upgrade
- System log checks - Alert monitoring Analysis of SAP alerts
- Analysis of errors in transport system
- Preventative tasks
- Backup/Restore Solutions Scheduling Backups
- Periodic (Monthly) restoration of backups
- Check on the status of backup jobs and all background jobs
- Check on spool errors
- User Maintenance
- System performance health-check
- Installation
- Instance/Client Refresh
- Analysis of system log
- Check for failed updates
- Check for lock statuses
- Database Management
- Database alerts
- Database error logs
- Database Reorganization
- Table space
- Buffers
- Maintenance of Authorization Roles and Profiles
- Application of Patches
- Apply Online Support Service (OSS) Notes
- CCMS Management
- Changes to environment variables of the operating system
- Performance tuning of ABAP and System
Upgrade and Migration Services
SAP continuously invests in its products and solutions to ensure the innovation based on internal product road map, technology evolution and customer feedback. Therefore the functionality of the systems and underlying technologies change over time. To continue delivering the benefits of new changes to the business, release upgrade is a necessary part of life-cycle.However the business critical systems being used in production, there is a need for coordinated efforts and upgrade specific skills are required to update the current distributed architecture. All these changes should take place with minimal impact on current in-operation mission critical SAP environment
Regression testing is a very key for successful upgrade to ensure that there is not process breakdown in the upgraded system and business continuity is maintained.
SAYSOFT has helped several customers to upgrade versions and enhancement packs of their SAP solutions. In several situations we have worked with customers to upgrade underlying hardware, database and operating environment.
SAYSOFT team has comprehensive experience in upgrade process, tools and techniques involved and has successfully helped customer in the upgrade exercises.
Technology Services
SAYSOFT team has extensive experience and skills required to enhance and customize the functionality of the SAP solutions to meet specific requirements of the users. Our team has been helping customers in diverse technology areas that are relevant to enterprise solutions.
Development services
Our Services leverages our flexible sourcing model to ensure that you have on demand access to the ABAP development resources that you need to meet your time to market pressures. Given our vast pool of resources, we can scale up and down the resourcing requirements based on the various phases in the lifecycle of the project.SAYSOFT Infotech's SAP Development Services offers you the experienced ABAP/Wendynpro/WebUI development consultants and methodology for the following development services in a flexible onsite/Remote delivery model:
- Data Conversion and Migration Services
- Custom Report Development
- Inbound / Outbound interfaces to external applications and legacy systems
- Customized modules (Bolt-ons)
- New features and logic extensions using User exits and BAPI's
- Module enhancements using Transaction development
- EDI and XML integration and interface development
- IDOC s and ALE system development
Business Analytics-Development services
SAYSOFT has a team of resources that can help architecting business analytics solutions using Business Objects (BOBJ). They are experienced in rolling out rapid deployment solutions from SAP built over BOBJ.Our resources can provide following services:
- Business Analytics Solution architecture
- BOBJ data services-ETL application development
- Data Migration
- BI design using BOBJ Platform and Universe
- Dashboard/Reports design and development (BOBJ-SDK)
- BI Web Intelligence and BI Mobile
Mobility Solutions Development
It is critical for the businesses to adopt mobile technology considering the trends in the industry. How you leverage mobility to be competitive, drive costs down, enhance efficiency, productivity and achieve better business results. Our consultants can help you in following areas- Develop a Mobility Roadmap - we can help you get a strategy by mapping out your mobility strategy
- Understand business process impacts and identify low hanging fruits, create a blueprint for identified projects
- Establish a Mobile Applications Infrastructure and Develop an execution plan
- Establish methodology for implementation
- Create a mobile app factory by building Mobile Applications based on the Sybase Unwired Platform for the devices you use.
- Deploy full scale production mobile apps to large numbers of users.
- Continuous Support for Mobile Applications
Advanced SAP Administration
SAYSOFT has Basis Team has deep understanding of technology and infrastructure components of SAP solutions. SAP knowledge on top of the platform expertise (operating system, and network) allows us to provide you advanced administrative service such as:- Effective implementation of Solution Manager and ensure its usage
- Performance monitoring and optimization
- Disaster Recovery Management Solutions - set up and monitoring
- P2V migration
- Change management Landscape transformation
- Security audit
Data Archiving
When SAP system is used in production for a period of time, generally a large amount of data is produced which often times is result in deterioration of system performance and an increased demand on hardware resources. Consequently operating costs increase due to large data volumes, since resources and efforts spent on database administration go up.Therefore, data that is no longer needed in day-to-day operations should be moved out of the production database, in order to improve the performance and availability of the system.
Merely deleting this data is not a valid option, due to referential integrity and legal data retention requirements. This means that the data has to be removed from the database and stored in such a way that it is always accessible for reading if necessary. SAP Data Archiving, which allows you to removed data from the database and store it in a consistent and secure manner.
SAYSOFT consultants have experience and helped several customers in archiving their data. The archived data is stored in a file system and from there can be moved to other, more cost efficient storage media.